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Taxi Drivers Falsely Being Told They Can’t Work

It has come to our attention that drivers are losing time and money over the late arrival of licence renewals.

TfL are still informing drivers waiting for renewals (by post) that they can not work until they are in possession of replacement or renewal licenses. This is false information as we pointed out, back in September 2014, when we published a letter from Leon Daniels agreeing with our research into the Transport Act 1985.

In a more recent case, we were informed that NSL unexplainably canceled a drivers inspection date. He was unable to get a new appointment for a couple of weeks until after his plate had expired. He was informed by both NSL and TfL that he couldn’t work. This information was totally false. 
Drivers should not be losing out. The Transport Act 1985 sec17(7) clearly states, that until a driver is in receipt of a renewal or notification that the old licence is revoked, then the old licence remains valid until renewal finally arrives.  According to Leon Daniels letter, this also applies to vehicle PCO plate (highlighted below) 
On 12th of May 2014, Taxi leaks published an open letter to Sir Peter Hendy. Amongst other issues, we bought his attention to the Transport Act 1985 sec 17(7), which appertained to licence renewal problems being experienced by some drivers.
Part of Sir Peters reply infered that he would have TfL’s legal team look into the matter. 
5 months later, a reply came back from Leon Daniels.
After much deliberation from TfL’s legal team, we received this reply below, signed by Leon Daniels and dated the 30 September 2014.
Dear Mr Thomas,
I refer to your email to Sir Peter Hendy regarding the provisions of section 17(7) of the Transport Act 1985 in relation to taxi drivers renewing their licences. Please accept my apologies for the delay in providing a reply.
As far as is possible we will issue a driver his or her new licence in advance of their old licence expiring.
However, this is dependent on the driver submitting a complete and timely application, which includes the result of the DBS check and any other information that is required, as we cannot make a licensing decision until this information is received. 
It is therefore imperative that drivers start the application process in good time to allow for all necessary checks to be completed before their licence expires.
Where we are provided with a complete application, including the results of the DBS check and any other necessary information, but have not yet made a licensing decision before the old one expires, the existing licence will remain in force until a decision is made in accordance with section 17(7). In these circumstances, a driver will not be issued with, nor require, a temporary licence pending a decision being made on their application.
Please note that contrary to the comment in your email, section 17 of the Transport Act 1985 only applies to London taxi driver and vehicle licences, not London private hire vehicle driver licences.
Kind regards
Leon Daniels | Managing Director  
Transport for London | Surface Transport | Palestra |
11th Floor – Zone R4| 197 Blackfriars Road|Southwark|SE1 8NJ
Drivers to carry on working:
So there you have it. Don’t worry if it takes weeks months or even years for TfL to send back your renewal. You are covered legally to work under the transport act and your old licence will remain valid until your renewal arrives or you are notified your licence is revoked. 
Editorial Comment: 
This issue also shows the dangers of a divided trade.
The reply from Leon Daniels was a major victory for Taxi drivers and should have been published in every trade news paper and magerzine. It should also be on every website and blog, to inform as many drivers as possible so as no one should lose a days work, let alone a few weeks. 
  Source : With thanks to research by Dave Little.

Get Taxi Confirm they will keep drivers £100 until you leave

Get Taxi have today sent out an email announcing their new driver app, they have also confirmed that they will continue to take a £100 deposit from drivers.

If there was ever a way to deter drivers from joining Get Taxi they have found it. Get Taxi state that the original £100 deposit was to cover equipment costs but that now it is to cover “Fare Discrepancies” !

Ripping Drivers Off

So if the original deposit was to cover equipment costs then how did Get taxi cover Fare discrepancies in the past?

Many drivers feel that Get taxi are being dishonest to the trade with this new deposit and it makes one wonder whether Get taxi are financially stable as they seem to need this money to help with their cash flow!

Drivers Funding Get Taxi

It begs the questions as to why London Taxi Drivers should be required to fund someone else’s business? Would drivers not be better pulling their money from Get Taxi and investing in a mutual society to fund their own app and then compete with Get Taxi?

If Get Taxi have 3000 drivers on the system that means they are withholding £300,000 of drivers money, if this money was invested in a mutual for drivers to build their own app, a driver led and owned app may actually become a reality.

It amazes me that drivers are fully prepared to fund other peoples businesses that live off the backs of taxi drivers but are reluctant to invest in something that would benefit themselves and give them work for very little return.

No Drivers, No Get Taxi

Do Get Taxi not realise that if drivers voted with their feet on this issue then they would have no business left?
maybe it is time that drivers started to flex their muscles and showed these parasites that they are not prepared to put up with crap like this.

Get Taxis Failo Moment

Could this issue become Get Taxis Failo moment?

Here is Get Taxi’s Statement below.


We’d like to clear up the confusion that’s been spreading over the past couple of days around the £100 deposit for the tablet.

New Drivers

  • When signing the T&Cs for the Driver App we take a £100 deposit to cover any potential fare discrepancies
  • If you choose to leave GetTaxi, we review all the figures and will return the full amount if there are no discrepancies
  • Any differences will be deducted from the £100 deposit

Existing drivers switching from tablet to app

  • Drivers who are currently using the GetTaxi tablet paid up to a £100 equipment deposit
  • When switching to the new app, drivers must return the tablet and sign new T&Cs associated with the app
  • The new driver app T&Cs include a £100 deposit to cover any potential fare discrepancies. We automatically transfer your previous £100 equipment deposit to cover the new app deposit
  • If you choose to leave GetTaxi, we review all the figures and will return the full amount if there are no discrepancies
  • Any differences will be deducted from the £100 deposit

If anything’s still unclear, please give us a call on 0207 428 2210 and we’ll be happy to talk everything through with you. We hope the new app is everything you asked for and as mentioned previously, please keep sharing your feedback with us so we can continuously improve our service, both online and offline. We really do appreciate it.

Thanks for all of your hard work and hope you have a great weekend.


Driver Services

Get Taxi Throw Me Off For Voicing An Opinion

Well I know that I can be quite outspoken sometimes and that is probably the reason that I have this blog, but Get Taxis latest has left me speechless.

Get Taxi have just called me to say that they have terminated their contract with me due to the fact that I have the audacity to voice an opinion about the way in which they operate their business in my trade.

Hailo were heavily criticised for throwing drivers off their system for voicing an opinion during the heydays and it appears that Get taxi are now following the Hailo method of driver PR and services.

I will write about my experiences on Get Taxi over the weekend and a lot of information that I have on the way ins which they operate their business and the way in which jobs are allocated and given out, which is sometimes over the phone, well the decent jobs anyway!

Stickers to Print Out & Inform the Public

Below you can find a couple of poster/stickers that you can print out and put in your Taxi to inform the Public about using cars booked by Hotel Staff and how easy it is just to stick your hand out and hail a Taxi.

These are not my idea but I have copied these from Taxi Leaks, I personally think this is a great idea and every driver should print these out and stick them in their Taxi.

Two new stickers:

Please Print out, Laminate and display in Cab for punters to see..

Put the first one behind your seat and the narrow one on the other side.

They look great.

We need someone to help finance tip up seat posters.

Let the public know what we are up against, instead of just moaning to ourselves on forums and locked Twitter accounts that no one sees but us.

Transforming the Tottenham Court Road area

The West End Project will transform the Tottenham Court Road area, making it safer and more attractive for residents, boosting business and creating new public spaces.

There will be a big increase in people coming to the area with the opening of the Tottenham Court Road Crossrail station in 2018, and we need to make sure that the area is safe and welcoming.

The one-way system will be replaced with two-way tree-lined streets, some protected cycle lanes and new public space. The scheme will reduce congestion and pollution, widen pavements and make bus journeys quicker.

We have secured £26 million of investment to improve Camden’s West End. The improvements will unlock the area’s potential, boosting business and creating new public spaces for the community and visitors to enjoy.

The project will be delivered by 2018 in time for the opening of Crossrail, when Tottenham Court Road station will be busier than Heathrow Airport.

Cllr Phil Jones, Cabinet Member for Regeneration, Transport & Planning outlines the vision behind the West End Project.





The problems

  • Traffic congestion creating delays and poor air quality
  • Narrow and cluttered pavements on Tottenham Court Road that won’t cope with more pedestrians
  • Lack of public spaces to enjoy the area
  • One-way streets on Tottenham Court Road and Gower Street making journeys longer
  • Bus passengers find the area confusing as they can’t arrive and leave from the same street
  • Pedestrian and cycling casualties caused by the speed of traffic and lack of good pedestrian crossings and cycle routes

The vision

  • High quality public spaces for everyone to enjoy
  • Better streets that reduce traffic congestion, delays and collisions
  • Brand new parks, green spaces and improved air quality
  • Safe and attractive streets with wider tree-lined pavements
  • Streets designed to make bus journeys simpler, faster and more reliable
  • Improved streets for cycling including protected cycle lanes on Gower Street
  • A better place to do business

The impacts

We have assessed the impacts of our proposals and these would be:

  • Less traffic across the area
  • Some bus routes over 3 minutes quicker
  • 6 new or improved public spaces
  • Up to 285 new trees
  • Widen pavements by up to 2 metres
  • Make an extra 15 streets two-way for cycling 


The West End Project covers the area outlined below and includes the public spaces, main roads and side roads.

The area is home to a large number of residents, the British Museum, University College London and University College London Hospital and is thriving with theatres, businesses, cafes and restaurants. quality public spaces for everyone to enjoy.


Every Taxi Driver should read this and complete the consultation survey as this will severely alter our working environment

Please read all sections of this website for information on the proposals, and then complete the consultation survey.
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